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How t888 Handles Your Personal Information

This Privacy Policy sets out exactly what data t888 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how that data is stored, used and protected.

Account data protectedbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to request deletionContact us any time
t888 How t888 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Your account security is built around a few concrete practices: OTP verification on login, encrypted data transmission, and strict internal access controls so only the team members who need your data can see it. Payment references from bKash, Nagad and Rocket are stored in tokenised form — we hold a transaction reference, not your wallet credentials. Here is how each key area works in practice.

Encryption in Transit

All data between your device and our servers travels over SSL encryption. This covers your login session, deposit confirmation from bKash or Nagad, and any account update you submit.

Cookie Management

We use session cookies to remember your lobby filters and last game category. You can clear or block these through your mobile browser settings without losing your account data.

Data Retention

Account and transaction records are kept for the period required under the rules of your eligible region. Once that period ends, we delete or anonymise the data — you can ask us about the timeline for your account.

Requesting Changes

You can ask us to correct your registered name, email or mobile number at any time via live chat or email. Identity verification is required before we update payment-linked details like your Rocket or bKash reference.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. You can reach us through live chat inside your account, by email, or through the help centre — whichever suits you. We aim to acknowledge every privacy request promptly and resolve it within the timeframe required for your eligible region.

Live Chat Open your account dashboard and tap the chat icon to reach our support team directly. Available for account-related and privacy queries during active support hours.
Email Support Send your privacy request or data query to our support email address listed in the help centre. Include your registered mobile number so we can locate your account quickly.
Help Centre The help centre contains step-by-step guidance on submitting a data access request, updating your account details and managing cookie settings on mobile or desktop.

Privacy Policy — Your Questions

These are the questions we get asked most often about how t888 collects, stores and uses your personal information. If your question is not here, our live chat team can help with anything specific to your account.

We collect your name, mobile number, email address and your chosen payment method — bKash, Nagad or Rocket. Device and session data are also collected to keep your account secure.

No. We never store your wallet PIN or password. We hold only a transaction reference number that matches your deposit to your account. Your credentials stay inside your own wallet app.

Yes. Send a data access request via email or live chat with your registered mobile number. We will verify your identity and respond within the timeframe required for your eligible region.

Retention periods depend on the rules that apply in your eligible region. Once the required period ends, data is deleted or anonymised. Contact support to ask about the specific timeline for your account.

We share data only with service providers — such as payment processors and fraud-detection services — who are contractually bound to use it for the specific purpose we define. We do not sell your data.

Contact our support team via live chat or email. For details linked to a payment method like Rocket or bKash, we will ask you to complete an identity verification step before making the change.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.